PM: "THREE buttons? Are you kidding me? That's too many. UX: "Uh, well, I suppose we could add a third button, 'Maybe later.'" PM: "Wait, the buttons say 'Yes' and 'No.' We don't want people to click 'No' because my perf and promo is tied to the number of people who click 'Yes.' Look, what if they want to change their minds later? Or what if they want to just think about it and then make a decision to enable my team's feature tomorrow? Are we just going to let those numbers slip by?" UX: "Okay team, here's the opt-in dialog box." Having worked at 4 different tech companies now, I think I can reconstruct why this happens. I've seen this rehashed through the years. > I'm sick of tech companies giving the only way to decline their preferred approach as "maybe later". So you've got Google chastising you for stumping them, and Amazon giving you 98 unrelated garbage results when there are really only two widgets you actually care about in stock. It feels like the dominant market players want to create an illusion of endless depth, and any time where you can actually reach the bottom of the barrel is an embarrassment. Honestly, I'd think if you can find things that they know have few/no results, they should be trying to gain direct feedback- why are you searching for this, and what could help improve results? Ironically, I suspect some of the things I search were deliberately written with unusual language SO they'd be able to easily searched later.Īlso, I've found more and more frequently I get the "there aren't any great results" response from them lately, complete with condescending "maybe search for 'cake recipes' instead" explanation box. There seem to be a lot of cases where no amount of quote marks will convince them to not match similar words, giving me 5,000,000 results of garbage and none of useful content. But I wasn't forced (or "recommended") to do so, and I'd rather use IE11 than Edge just due to the UI alone. I'm saying this as someone who actually uses Bing, because I get sick of Google's search results censoring and CAPTCHA-hellban too. My personal fuckings go out to everyone working there who didn't stand their ground and say NO when asked to implement this shit. The message it gives is "you are not a user, you are the product, now be a good obedient little sheeple and do as you're told." No wonder the Win10 upgrade was "free", and they tried to force it really, really hard. That screenshot sums up just about everything I hate about "modern" software: the infantilising "we know what's best for you" language, the intrusive nature of it, and the bland so-inoffensive-it's-offensive art. In addition to the Windows 10 alert, Microsoft Edge has also gained a new full-screen prompt that advises users to restore the ‘recommended’ browser and set Bing as the default search engine. 10 or 15 years ago, this behaviour would universally be called adware and shunned, yet now Microsoft does it too?
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